Values and Guiding Principles

Our
Values

We value balance between work and life.
We keep the people we work for and with at the center of everything we do.
We respectfully challenge the status quo as we are always in search of a better way.
We are excellent stewards of time, resources and money.
We continuously learn and adapt to become the best version of ourselves.
We believe that our strength lies in our diversity and how we perform as a team.
We think big because we have faith in our ability to succeed.
We go above and beyond because people’s health and lives are at stake.

Our
Guiding Principles

Our guiding principles provide a framework that guides our approach to what we do, how we work with others, and how we measure success.

Collaboration

Working together is at the core of who we are and how we work. We believe in collaborating with and learning from everyone — from local communities and health workers to peer organizations and national governments. We believe that equal partnerships are built on trust and best achieved through open and honest communication.

Innovation

We don’t believe in a one-size-fits-all approach to tackling health challenges. Improving systems means being agile, flexible and adaptable in every aspect of how we work. That mindset is why we’re not committed to any one technology — instead, we seek to understand local contexts first and create the right solutions that actually fit. It’s all about the right approach and tools for the situation.

Impact

We’re laser-focused on creating a real difference — and that means being driven by tangible, meaningful impact on people’s lives.

Together with our partners we focus on measurable outcomes and long-term viability, always keeping our vision of creating a world where everyone has access to the healthcare they need at heart.

Humanity

We believe every person has the fundamental right to health, happiness and a long and fulfilling life. That’s why we keep compassion and care for humanity at the core of everything we do, and ensure we’re always being guided by — and respectful and fair to — the people we’re working with and for.

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